Privacy Policy

Who We Are

Novus Insurance is an independent insurance agency serving the South Florida community. This policy explains what personal information we collect through our website and offices, how we use it, and the choices you have.

Information We Collect

• Contact information you provide through our website form, by phone, WhatsApp, or email: name, email address, and phone number.
• Quote and policy information you provide when requesting insurance quotes, such as driver's license or passport details, vehicle information, and property information.
• Usage information collected automatically through performance analytics cookies, only if you accept cookies on our consent banner.

How We Use Your Information

• To respond to your inquiries and provide insurance quotes.
• To obtain quotes and bind coverage on your behalf with insurance carriers.
• To service your policy and communicate important updates.
• To improve our website's performance and usability.

How We Share Your Information

We do not sell your personal information. We share it only with insurance carriers and service providers as necessary to provide you quotes and coverage, or when required by law.

Cookies and Analytics

Our website uses performance analytics (Vercel Speed Insights) to understand how the site performs for visitors. These analytics load only after you choose "Accept" on our cookie banner. Declining does not affect your ability to use the site.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of certain uses. To exercise any of these rights, contact us at info@novusinsurance.com or call (954) 979-1110. We will respond within the timeframe required by applicable law.

Data Retention and Security

We keep personal information only as long as needed to serve you and to meet legal and regulatory requirements that apply to insurance agencies. We use reasonable administrative and technical safeguards to protect it.

Children's Privacy

Our website and services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

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